COVID-19 Update

With Perth Concert Hall and Perth Theatre remaining closed, most of our team members are working from home, with some on reduced hours.  

We will respond to your enquiries, but please bear with us if this takes a little longer than usual.

We’re working hard behind the scenes to prepare our venues for when we are able to reopen in a way that prioritises the safety of customers and staff. 

Please visit our daily #keepgoingtogether blog where we’re posting bite-sized moments of culture and community to brighten your day and have a browse of our website to see some of the activities we are running online and in the community. 

Thank you for your continued understanding. If you'd like to support us so that we can all come back together when this crisis is over, please make a donation today.

The team at Perth Concert Hall and Perth Theatre

COVID-19 Update and rescheduled shows

Following Government advice, and with our on-going commitment to prioritise the health and wellbeing of customers, staff and their families, Perth Concert Hall and Perth Theatre will remain closed until this advice changes.

We’re doing our best to reschedule as many events as we can.

We’ll be in touch with ticket-holders via e-mail to let you know what’s happening with your event so please check your Inboxes and spam folders. Please bear with us if this takes a little time, we have a lot of people to contact about a lot of events.

Our Box Office team is working remotely so may not be able to answer your calls, but we will be in touch. Please make sure you’ve updated your preferences so that we can e-mail you. This is the best way for us to contact you.

We’ll be reviewing our position as the situation evolves and will keep you updated on any further news.

You can stay up-to-date at www.horsecross.co.uk, Facebook @horsecross and Twitter @HorsecrossPerth.

In the meantime, please visit our #keepgoingtogether site through our homepage or at www.keepgoingtogether.co.uk where we will be posting daily moments of culture and community to brighten your day.

Rescheduled events: If your event is rescheduled, we’ll e-mail you about the new date and your tickets will still be valid. Please consider donating your ticket money or accepting a credit note for use against a future show if you can’t make the rescheduled date

Cancelled events: If your event is cancelled, we’ll e-mail you to let you know. Please consider donating your ticket money or accepting a credit note for use against a future show if your event is cancelled.

As you probably know, we’re a charity. Around 70% of our income is earned through ticket sales, conference business and our cafés and bars. Whilst our doors are closed, we are unable to generate income and need to find ways to raise money so we can be here to welcome you back for more great nights out when this is all over, that’s why we’re asking customers to consider donating their ticket money or accepting a credit note for use against a future show.

If you choose a refund, we’d like to thank you for bearing with us as there may be some delays in processing these while we work remotely without full access to our systems and try to manage our cashflow.

Thank you

Thank you for your patience and many messages of support. We share them all and they mean so much to every member of the team. We understand this is a challenging time for everyone and we would like to let you know you that we’re committed to honouring your donation/credit note/refund requests as quickly as we possibly can, and staying in touch with you until we can all get together again.

A regularly updated list of rescheduled events can be viewed further down this page and we will also keep you up-to-date on Facebook @horsecross and Twitter @HorsecrossPerth

Further info

The show I’m attending has been cancelled, if I want a refund how long do I need to wait?

We’ll be in touch about how you can claim a refund. This may take a little while as we’re working through a huge number of show postponements and cancellations so thank you for bearing with us. While our doors are closed, we are unable to generate income and need to find ways to raise money so we can be here to welcome you back for more great nights out when this is all over, that’s why we’re asking customers to consider donating their ticket money or accepting a credit note for use against a future show.

I want to know if the show I was coming to has been rescheduled, when will I know?

We’ll be in touch about rescheduled dates as quickly as we can. We’re working through rescheduled shows in date order, so it may take a little while before you hear from us. Tickets will remain valid for new dates.

The show I am attending has been rescheduled and announced, when will you announce the date?

We’re contacting all ticket holders with information about new dates as quickly as we can but, given the volume of shows we are dealing with, we may not be able to contact you prior to promoter announcements. Your tickets will still be valid for any new dates and we’ll be in touch to confirm this.

What’s the procedure for having tickets refunded?

If you choose a full or partial refund and paid by card, the amount will be refunded to your card. Thank you for bearing with us if it takes a little time for the refund to appear on your card - each refund will need to be processed individually by our Box Office team. If the card you paid with is no longer valid please e-mail box@horsecross.co.uk so we can discuss refund options with you.

Cheque refunds are available for those who paid originally by cash but there may be a short delay for these as we need to access the buildings to run these off. If you paid with a voucher then a new voucher will be issued for the amount paid. If you have any concerns or questions about refund payments, please e-mail box@horsecross.co.uk.

Why are you asking customers to donate their ticket money?

As you probably know, we’re a charity. Around 70% of our income is earned through ticket sales, conference business and our cafés and bars. While our doors are closed, we are unable to generate income and need to find ways to raise money so we can be here to welcome you back for more great nights out when this is all over, that’s why we’re asking customers to consider donating their ticket money or accepting a credit note for use against a future show. By saying 'yes!' to gift aid you can increase the value of your donation by 25p for every £1 without it costing you a single penny extra - just update your gift aid preferences and we’ll do the rest.

What’s happening with Join In termly payments?

We've created a series of online out the ongoing programmes to replace some of our face-to-face classes. This is a great opportunity for young people to stay in touch with us and with each other. The Learning and Engagement team will be in touch about how this will affect termly payments.

If I ask for a refund, will I get my booking fee back?

Booking fees are the administration charge we make towards the cost of selling tickets. Many of these charges happen whether we sell a ticket or not. The money goes towards staff salaries, costs of running the electronic box office and other charges – including charges from card providers for processing refunds. If you purchased your ticket prior to April 2020, you’re entitled to a full refund including booking fee, but we’re asking customers, in these unprecedented circumstances, to consider donating some, or all of their ticket money or accepting a credit note for use against a future show.

How do I know that my rescheduled show will go ahead?

We’re all dealing with a fast-changing situation and paying close attention to Government updates. We’re working with the information we have at the current time and will act quickly should anything change.

What happens to the venues now you’re closed?

We’re working hard behind the scenes to make sure we stay in touch with you all. You can stay up-to-date at www.horsecross.co.uk, Facebook @horsecross and Twitter @HorsecrossPerth.

Visit www.keepgoingtogether.co.uk for a daily moment of culture or community to brighten your day.

And, watch this space for more exciting digital content coming up.

We do need your help, though. When the time is right please come back to us – meet in our cafes, join in our community activities, chat to our staff and enjoy our entertainment programme; make Perth Concert Hall and Perth Theatre the vibrant places they should be. We can’t do this without you.

Where you can, please consider making a donation, or have a think about joining one of our supporters’ clubs.

EVENT STATUS OLD DATE NEW DATE
Scottish Concert Band Festival National Finals 2020 Cancelled Sat 14 Mar 2020  n/a
Perth Chamber Music Society - Fitzroy String Quartet Cancelled Tue 17 Mar 2020  n/a
The Importance of Being Earnest Cancelled Tue 17 Mar 2020  n/a
Perth Film Society - Yuli Cancelled Thu 19 Mar 2020  n/a
Perth Piano Sundays - Yulianna Avdeeva Cancelled Sun 22 Mar 2020  n/a
Lunchtime Concert - Liam Bonthrone Song Recital Cancelled Mon 23 Mar 2020  n/a
Fox-tot Cancelled Tue 24 Mar 2020  n/a
Central Groups Concerts Cancelled Tue 24 + Wed 25 Mar 2020  n/a
Transitions Dance Company: 2020 Triple Bill   Cancelled Wed 25 Mar 2020  n/a
Beyond the Barricade Rescheduled Fri 27 Mar 2020 Sat 18 Sep 2021
Arabella Weir: Does My Mum Loom Big In This? Rescheduled Sat 28 Mar 2020 Thu 11 Mar 2021
GLEE Primary School Choir Challenge Heats 2020 Cancelled Mon 30 Mar - Wed 1 Apr 2020  n/a
Macbeth Cancelled Tue 31 Mar - Sat 4 Apr 2020  n/a
Perth Film Society - A Private War Cancelled Thu 2 Apr 2020  n/a
The New Madrids Rescheduled Sat 12 Dec 2020  Sat 14 Aug 2021
Perth Piano Sundays - Joanna MacGregor Cancelled Sun 24 Jan 2021 n/a
Perth Choral Society Spring Concert Cancelled Sun 5 Apr 2020  n/a
Cloud Man Postponed Tue 7 - Sat 11 Apr 2020 TBC
The Wedding Singer Rescheduled Tue 7 - Sat 11 Apr 2020 Tue 6 Apr - Sat 10 Apr 2021
Bach's St Matthew Passion - Dunedin Consort Rescheduled Thu 9 Apr 2020 Fri 26 Mar 2021
Perth and Kinross Music Camp 2020 Cancelled Sat 11 Apr 2020  n/a
Perth Youth Orchestra Cancelled Sun 12 Apr 2020  n/a
Lunchtime Concert - Trio Doyenne Cancelled Mon 13 Apr 2020  n/a
The Lost Words - Spell Songs Cancelled Fri 29 Jan 2021 n/a
Classic FM Hall of Fame Cancelled Thu 16 Apr 2020  n/a
Africa in Motion Cancelled Thu 16 Apr 2020  n/a
Siberian Symphony Orchestra Cancelled Sat 18 Apr 2020  n/a
Blue Rose Code Rescheduled Sat 18 Apr 2020 Fri 4 Jun 2021
Nathan Carter And His Band Rescheduled Thu 23 Apr 2020 Wed 7 Apr 2021
The Carpenters Story: Goodbye To Love Rescheduled Fri 24 Apr 2020 Fri 16 Apr 2021
Remembering the Oscars Rescheduled Sat 25 Apr 2020 Tue 13 Apr 2021
The Signalman Postponed Wed 29 Apr - Fri 8 May 2020 TBC
Rob Brydon - Songs & Stories Rescheduled Wed 29 Apr 2020 Wed 24 Feb 2021
Julian Clary: Born To Mince Rescheduled Thu 30 Apr 2020 Wed 21 Apr 2021
Red Hot Chilli Pipers Rescheduled Fri 1 May 2020 Sat 5 Jun 2021
The Great Big Dance Show Cancelled Sun 3 May 2020  n/a
Lunchtime Concert - Hebrides Ensemble Cancelled Mon 4 May 2020  n/a
Perth and Kinross Primary School Music Camp Cancelled Wed 6 May 2020  n/a
The Sound of Music  Rescheduled Wed 6  - Sun 10 May 2020 Wed 28 Apr - Sun 2 May 2021
Perth Concert Series: RSNO - Strauss & Mahler 4 Cancelled Thu 7 May 2020  n/a
Johnny Cash Roadshow Rescheduled Fri 8 May 2020 Wed 27 Jan 2021
An Evening With the Average White Band Rescheduled Sun 10 May 2020 Thu 11 Nov 2021
Perth Piano Sundays - Kenneth Hamilton Cancelled Sun 17 May 2020  n/a
Menopause the Musical 2 Rescheduled Tue 19 May 2020 Fri 12 Feb 2021
Perth Festival of the Arts Cancelled Thu 21 - Sat 30 May 2020  n/a
Josh Widdicombe - Bit Much... Rescheduled Mon 1 Jun 2020 Fri 30 Apr 2021
Ed Byrne - If I'm Honest... Rescheduled Thu 25 Feb 2021 Mon 19 Jul 2021
Perth and Kinross Summer Music Camp Cancelled Fri 5 Jun 2020  n/a
Jane McDonald - Let the Light In Rescheduled Sat 6 Jun 2020 Thu 26 Aug 2021
The Big Data Show Postponed Mon 8 - Wed 10 Jun 2020 TBC
JGN Dance Attic - Let Us Entertain You Rescheduled Sat 13 Jun 2020 Sat 26 Jun 2021
Arcade featuring Heidi Talbot and Adam Holmes Rescheduled Sat 13 Jun 2020 Fri 23 Apr 2021
BNBF Scottish Championships 2020 Cancelled Sun 14 Jun 2020  n/a
All Star 60's Show* Rescheduled (*event name changed to Sixties Gold) Mon 15 Jun 2020 Thu 18 Nov 2021
Rich Hall's Hoedown Deluxe Cancelled Sat 27 Jun 2020  n/a
Sir Ranulph Fiennes: Living Dangerously Rescheduled Sun 28 Jun 2020 Tue 26 Jan 2021
Saving Grace featuring Robert Plant and Suzi Dian Cancelled Fri 24 Jul 2020  n/a
NYOS Symphony Orchestra 2020 Cancelled Tue 4 Aug 2020  n/a
Funbox - Jungle Party Rescheduled Sun 16 Aug 2020 Sat 14 Aug 2021
Divas Unleashed Cancelled Fri 21 Aug 2020  n/a
Aly Bain and Phil Cunningham Rescheduled Fri 28 Aug 2020 Fri 3 Sep 2021
Andy Irvine & Paul Brady Rescheduled Thu 3 Sep 2020 Fri 2 Apr 2021
Alan Carr: Not Again, Alan! Rescheduled Sat 12 Sep 2020 Sun 13 Jun 2021
The Dolls: A 'Rerr Terr' Variety Show Rescheduled Sat 19 Sep 2020 Sat 1 May 2021
Gary Meikle: Surreal Rescheduled Fri 25 Sep 2020 Fri 12 Mar 2021
80's Mania Rescheduled Sat 3 Oct 2020 Thu 24 Jun 2021
Jethro Tull - The Prog Years Rescheduled Sun 4 Oct 2020 Mon 27 Sep 2021
Janey Godley’s Soup Pot Tour Rescheduled Wed 7 Oct 2020 Sat 3 Apr 2021
Spontaneous Potter Kidz Rescheduled Fri 9 Oct 2020 Sat 15 May 2021
Spontaneous Potter Rescheduled Fri 9 Oct 2020 Sat 15 May 2021
Daniel Sloss: HUBRIS Rescheduled Sat 10 Oct 2020 Fri 5 Mar 2021
Kris Drever Rescheduled Sat 10 Oct 2020 Thu 4 Mar 2021
Hello Again - A Tribute to Neil Diamond Rescheduled Wed 14 Oct 2020 Sat 19 Jun 2021
10cc Rescheduled Thu 15 Oct 2020 Tue 6 Apr 2021
The Matt Monro Story Cancelled Wed 21 Oct 2020  n/a
Tommy Tiernan: Tomfoolery Cancelled Fri 23 Oct 2020  n/a
Lauder Cancelled Sat 24 Oct 2020  n/a
Deacon Blue Rescheduled Wed 28 Oct 2020 Tue 7 Dec 2021
Sleeping Beauty: Russian State Ballet and Opera House Cancelled Thu 29 Oct 2020  n/a
Enough of Him Cancelled Tue 3 - Sat 7 Nov 2020  n/a
The Chicago Blues Brothers Rescheduled Fri 6 Nov 2020 Fri 1 Oct 2021
The Hairy Bikers Cancelled Thu 12 Nov 2020  n/a
Yorkston Thorne Khan Rescheduled Fri 27 Nov 2020 Friday 13 August 2021
Tommy Emmanuel Rescheduled Tue 9 Mar 2021 Tue 8 Mar 2022
Funbox - Santa's Pyjama Party Rescheduled Wed 30 Dec 2020 Thu 30 Dec 2021