With Perth Concert Hall and Perth Theatre remaining closed, most of our team members are working from home, with some on reduced hours.
Following Government advice, and with our on-going commitment to prioritise the health and wellbeing of customers, staff and their families, Perth Concert Hall and Perth Theatre will remain closed until this advice changes.
We’re doing our best to reschedule as many events as we can.
We’ll be in touch with ticket-holders via e-mail to let you know what’s happening with your event so please check your Inboxes and spam folders. Please bear with us if this takes a little time, we have a lot of people to contact about a lot of events.
Our Box Office team is working remotely so may not be able to answer your calls, but we will be in touch. Please make sure you’ve updated your preferences so that we can e-mail you. This is the best way for us to contact you.
We’ll be reviewing our position as the situation evolves and will keep you updated on any further news.
You can stay up-to-date at www.horsecross.co.uk, Facebook @horsecross and Twitter @HorsecrossPerth.
In the meantime, please visit our #keepgoingtogether site through our homepage or at www.keepgoingtogether.co.uk where we will be posting daily moments of culture and community to brighten your day.
Rescheduled events: If your event is rescheduled, we’ll e-mail you about the new date and your tickets will still be valid. Please consider donating your ticket money or accepting a credit note for use against a future show if you can’t make the rescheduled date
Cancelled events: If your event is cancelled, we’ll e-mail you to let you know. Please consider donating your ticket money or accepting a credit note for use against a future show if your event is cancelled.
As you probably know, we’re a charity. Around 70% of our income is earned through ticket sales, conference business and our cafés and bars. Whilst our doors are closed, we are unable to generate income and need to find ways to raise money so we can be here to welcome you back for more great nights out when this is all over, that’s why we’re asking customers to consider donating their ticket money or accepting a credit note for use against a future show.
If you choose a refund, we’d like to thank you for bearing with us as there may be some delays in processing these while we work remotely without full access to our systems and try to manage our cashflow.
Thank you for your patience and many messages of support. We share them all and they mean so much to every member of the team. We understand this is a challenging time for everyone and we would like to let you know you that we’re committed to honouring your donation/credit note/refund requests as quickly as we possibly can, and staying in touch with you until we can all get together again.
A regularly updated list of rescheduled events can be viewed further down this page and we will also keep you up-to-date on Facebook @horsecross and Twitter @HorsecrossPerth
The show I’m attending has been cancelled, if I want a refund how long do I need to wait?
We’ll be in touch about how you can claim a refund. This may take a little while as we’re working through a huge number of show postponements and cancellations so thank you for bearing with us. While our doors are closed, we are unable to generate income and need to find ways to raise money so we can be here to welcome you back for more great nights out when this is all over, that’s why we’re asking customers to consider donating their ticket money or accepting a credit note for use against a future show.
I want to know if the show I was coming to has been rescheduled, when will I know?
We’ll be in touch about rescheduled dates as quickly as we can. We’re working through rescheduled shows in date order, so it may take a little while before you hear from us. Tickets will remain valid for new dates.
The show I am attending has been rescheduled and announced, when will you announce the date?
We’re contacting all ticket holders with information about new dates as quickly as we can but, given the volume of shows we are dealing with, we may not be able to contact you prior to promoter announcements. Your tickets will still be valid for any new dates and we’ll be in touch to confirm this.
What’s the procedure for having tickets refunded?
If you choose a full or partial refund and paid by card, the amount will be refunded to your card. Thank you for bearing with us if it takes a little time for the refund to appear on your card - each refund will need to be processed individually by our Box Office team. If the card you paid with is no longer valid please e-mail email@example.com so we can discuss refund options with you.
Cheque refunds are available for those who paid originally by cash but there may be a short delay for these as we need to access the buildings to run these off. If you paid with a voucher then a new voucher will be issued for the amount paid. If you have any concerns or questions about refund payments, please e-mail firstname.lastname@example.org.
Why are you asking customers to donate their ticket money?
As you probably know, we’re a charity. Around 70% of our income is earned through ticket sales, conference business and our cafés and bars. While our doors are closed, we are unable to generate income and need to find ways to raise money so we can be here to welcome you back for more great nights out when this is all over, that’s why we’re asking customers to consider donating their ticket money or accepting a credit note for use against a future show. By saying 'yes!' to gift aid you can increase the value of your donation by 25p for every £1 without it costing you a single penny extra - just update your gift aid preferences and we’ll do the rest.
What’s happening with Join In termly payments?
We've created a series of online out the ongoing programmes to replace some of our face-to-face classes. This is a great opportunity for young people to stay in touch with us and with each other. The Learning and Engagement team will be in touch about how this will affect termly payments.
If I ask for a refund, will I get my booking fee back?
Booking fees are the administration charge we make towards the cost of selling tickets. Many of these charges happen whether we sell a ticket or not. The money goes towards staff salaries, costs of running the electronic box office and other charges – including charges from card providers for processing refunds. If you purchased your ticket prior to April 2020, you’re entitled to a full refund including booking fee, but we’re asking customers, in these unprecedented circumstances, to consider donating some, or all of their ticket money or accepting a credit note for use against a future show.
How do I know that my rescheduled show will go ahead?
We’re all dealing with a fast-changing situation and paying close attention to Government updates. We’re working with the information we have at the current time and will act quickly should anything change.
What happens to the venues now you’re closed?
We’re working hard behind the scenes to make sure we stay in touch with you all. You can stay up-to-date at www.horsecross.co.uk, Facebook @horsecross and Twitter @HorsecrossPerth.
Visit www.keepgoingtogether.co.uk for a daily moment of culture or community to brighten your day.
And, watch this space for more exciting digital content coming up.
We do need your help, though. When the time is right please come back to us – meet in our cafes, join in our community activities, chat to our staff and enjoy our entertainment programme; make Perth Concert Hall and Perth Theatre the vibrant places they should be. We can’t do this without you.
|EVENT||STATUS||OLD DATE||NEW DATE|
|Scottish Concert Band Festival National Finals 2020||Cancelled||Sat 14 Mar 2020||n/a|
|Perth Chamber Music Society - Fitzroy String Quartet||Cancelled||Tue 17 Mar 2020||n/a|
|The Importance of Being Earnest||Cancelled||Tue 17 Mar 2020||n/a|
|Perth Film Society - Yuli||Cancelled||Thu 19 Mar 2020||n/a|
|Perth Piano Sundays - Yulianna Avdeeva||Cancelled||Sun 22 Mar 2020||n/a|
|Lunchtime Concert - Liam Bonthrone Song Recital||Cancelled||Mon 23 Mar 2020||n/a|
|Fox-tot||Cancelled||Tue 24 Mar 2020||n/a|
|Central Groups Concerts||Cancelled||Tue 24 + Wed 25 Mar 2020||n/a|
|Transitions Dance Company: 2020 Triple Bill||Cancelled||Wed 25 Mar 2020||n/a|
|Beyond the Barricade||Rescheduled||Fri 27 Mar 2020||Sat 18 Sep 2021|
|Arabella Weir: Does My Mum Loom Big In This?||Rescheduled||Sat 28 Mar 2020||Thu 11 Mar 2021|
|GLEE Primary School Choir Challenge Heats 2020||Cancelled||Mon 30 Mar - Wed 1 Apr 2020||n/a|
|Macbeth||Cancelled||Tue 31 Mar - Sat 4 Apr 2020||n/a|
|Perth Film Society - A Private War||Cancelled||Thu 2 Apr 2020||n/a|
|The New Madrids||Rescheduled||Sat 12 Dec 2020||Sat 14 Aug 2021|
|Perth Piano Sundays - Joanna MacGregor||Cancelled||Sun 24 Jan 2021||n/a|
|Perth Choral Society Spring Concert||Cancelled||Sun 5 Apr 2020||n/a|
|Cloud Man||Postponed||Tue 7 - Sat 11 Apr 2020||TBC|
|The Wedding Singer||Rescheduled||Tue 7 - Sat 11 Apr 2020||Tue 6 Apr - Sat 10 Apr 2021|
|Bach's St Matthew Passion - Dunedin Consort||Rescheduled||Thu 9 Apr 2020||Fri 26 Mar 2021|
|Perth and Kinross Music Camp 2020||Cancelled||Sat 11 Apr 2020||n/a|
|Perth Youth Orchestra||Cancelled||Sun 12 Apr 2020||n/a|
|Lunchtime Concert - Trio Doyenne||Cancelled||Mon 13 Apr 2020||n/a|
|The Lost Words - Spell Songs||Cancelled||Fri 29 Jan 2021||n/a|
|Classic FM Hall of Fame||Cancelled||Thu 16 Apr 2020||n/a|
|Africa in Motion||Cancelled||Thu 16 Apr 2020||n/a|
|Siberian Symphony Orchestra||Cancelled||Sat 18 Apr 2020||n/a|
|Blue Rose Code||Rescheduled||Sat 18 Apr 2020||Fri 4 Jun 2021|
|Nathan Carter And His Band||Rescheduled||Thu 23 Apr 2020||Wed 7 Apr 2021|
|The Carpenters Story: Goodbye To Love||Rescheduled||Fri 24 Apr 2020||Fri 16 Apr 2021|
|Remembering the Oscars||Rescheduled||Sat 25 Apr 2020||Tue 13 Apr 2021|
|The Signalman||Postponed||Wed 29 Apr - Fri 8 May 2020||TBC|
|Rob Brydon - Songs & Stories||Rescheduled||Wed 29 Apr 2020||Wed 24 Feb 2021|
|Julian Clary: Born To Mince||Rescheduled||Thu 30 Apr 2020||Wed 21 Apr 2021|
|Red Hot Chilli Pipers||Rescheduled||Fri 1 May 2020||Sat 5 Jun 2021|
|The Great Big Dance Show||Cancelled||Sun 3 May 2020||n/a|
|Lunchtime Concert - Hebrides Ensemble||Cancelled||Mon 4 May 2020||n/a|
|Perth and Kinross Primary School Music Camp||Cancelled||Wed 6 May 2020||n/a|
|The Sound of Music||Rescheduled||Wed 6 - Sun 10 May 2020||Wed 28 Apr - Sun 2 May 2021|
|Perth Concert Series: RSNO - Strauss & Mahler 4||Cancelled||Thu 7 May 2020||n/a|
|Johnny Cash Roadshow||Rescheduled||Fri 8 May 2020||Wed 27 Jan 2021|
|An Evening With the Average White Band||Rescheduled||Sun 10 May 2020||Thu 11 Nov 2021|
|Perth Piano Sundays - Kenneth Hamilton||Cancelled||Sun 17 May 2020||n/a|
|Menopause the Musical 2||Rescheduled||Tue 19 May 2020||Fri 12 Feb 2021|
|Perth Festival of the Arts||Cancelled||Thu 21 - Sat 30 May 2020||n/a|
|Josh Widdicombe - Bit Much...||Rescheduled||Mon 1 Jun 2020||Fri 30 Apr 2021|
|Ed Byrne - If I'm Honest...||Rescheduled||Thu 25 Feb 2021||Mon 19 Jul 2021|
|Perth and Kinross Summer Music Camp||Cancelled||Fri 5 Jun 2020||n/a|
|Jane McDonald - Let the Light In||Rescheduled||Sat 6 Jun 2020||Thu 26 Aug 2021|
|The Big Data Show||Postponed||Mon 8 - Wed 10 Jun 2020||TBC|
|JGN Dance Attic - Let Us Entertain You||Rescheduled||Sat 13 Jun 2020||Sat 26 Jun 2021|
|Arcade featuring Heidi Talbot and Adam Holmes||Rescheduled||Sat 13 Jun 2020||Fri 23 Apr 2021|
|BNBF Scottish Championships 2020||Cancelled||Sun 14 Jun 2020||n/a|
|All Star 60's Show*||Rescheduled (*event name changed to Sixties Gold)||Mon 15 Jun 2020||Thu 18 Nov 2021|
|Rich Hall's Hoedown Deluxe||Cancelled||Sat 27 Jun 2020||n/a|
|Sir Ranulph Fiennes: Living Dangerously||Rescheduled||Sun 28 Jun 2020||Tue 26 Jan 2021|
|Saving Grace featuring Robert Plant and Suzi Dian||Cancelled||Fri 24 Jul 2020||n/a|
|NYOS Symphony Orchestra 2020||Cancelled||Tue 4 Aug 2020||n/a|
|Funbox - Jungle Party||Rescheduled||Sun 16 Aug 2020||Sat 14 Aug 2021|
|Divas Unleashed||Cancelled||Fri 21 Aug 2020||n/a|
|Aly Bain and Phil Cunningham||Rescheduled||Fri 28 Aug 2020||Fri 3 Sep 2021|
|Andy Irvine & Paul Brady||Rescheduled||Thu 3 Sep 2020||Fri 2 Apr 2021|
|Alan Carr: Not Again, Alan!||Rescheduled||Sat 12 Sep 2020||Sun 13 Jun 2021|
|The Dolls: A 'Rerr Terr' Variety Show||Rescheduled||Sat 19 Sep 2020||Sat 1 May 2021|
|Gary Meikle: Surreal||Rescheduled||Fri 25 Sep 2020||Fri 12 Mar 2021|
|80's Mania||Rescheduled||Sat 3 Oct 2020||Thu 24 Jun 2021|
|Jethro Tull - The Prog Years||Rescheduled||Sun 4 Oct 2020||Mon 27 Sep 2021|
|Janey Godley’s Soup Pot Tour||Rescheduled||Wed 7 Oct 2020||Sat 3 Apr 2021|
|Spontaneous Potter Kidz||Rescheduled||Fri 9 Oct 2020||Sat 15 May 2021|
|Spontaneous Potter||Rescheduled||Fri 9 Oct 2020||Sat 15 May 2021|
|Daniel Sloss: HUBRIS||Rescheduled||Sat 10 Oct 2020||Fri 5 Mar 2021|
|Kris Drever||Rescheduled||Sat 10 Oct 2020||Thu 4 Mar 2021|
|Hello Again - A Tribute to Neil Diamond||Rescheduled||Wed 14 Oct 2020||Sat 19 Jun 2021|
|10cc||Rescheduled||Thu 15 Oct 2020||Tue 6 Apr 2021|
|The Matt Monro Story||Cancelled||Wed 21 Oct 2020||n/a|
|Tommy Tiernan: Tomfoolery||Cancelled||Fri 23 Oct 2020||n/a|
|Lauder||Cancelled||Sat 24 Oct 2020||n/a|
|Deacon Blue||Rescheduled||Wed 28 Oct 2020||Tue 7 Dec 2021|
|Sleeping Beauty: Russian State Ballet and Opera House||Cancelled||Thu 29 Oct 2020||n/a|
|Enough of Him||Cancelled||Tue 3 - Sat 7 Nov 2020||n/a|
|The Chicago Blues Brothers||Rescheduled||Fri 6 Nov 2020||Fri 1 Oct 2021|
|The Hairy Bikers||Cancelled||Thu 12 Nov 2020||n/a|
|Yorkston Thorne Khan||Rescheduled||Fri 27 Nov 2020||Friday 13 August 2021|
|Tommy Emmanuel||Rescheduled||Tue 9 Mar 2021||Tue 8 Mar 2022|
|Funbox - Santa's Pyjama Party||Rescheduled||Wed 30 Dec 2020||Thu 30 Dec 2021|